Southwest Marine Celebrates 15 Years Of 'Crafting Quality'
In celebration of the 15th anniversary of its founding, Southwest Marine Inc. (SWM) is announcing its dedication and commitment to the principles of Total Quality Management (TQM).
SWM has grown from modest beginnings in 1977 to become the largest network of ship repair yards on the West Coast.
SWM has joined forces with Organizational Dynamics Inc. (ODI) to implement a TQM training program involving workers from every area and level of the organization. ODI is custom-designing this program, along with SWM's human resources and training departments, to meet the unique requirements of SWM's environment. ODI has successfully developed quality systems for many nationally known firms.
According to Herb Engle, Southwest Marine's chief operating officer: "This ongoing process is not to be taken lightly. Our customer and the delivery of a quality project are our highest priorities. We will continue to sharpen our company's focus on productivity and teamwork in all aspects of our relationships with our co-workers and our customers. As we refine our strategies to support the needs of our custom- ers, we will continue to maximize the value they receive when doing business with Southwest Marine." For literature detailing the services offered by Southwest Marine,